1 . How long are you in this trade ?. [Click Here for Answer] 
We are online from 1999 onwards and is part of the industry for the past 09 years |
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2 . Is your company registered by KTDC ?. [Click Here for Answer] 
Our company is the authorized marketing agent of KTDC (Kerala Tourism Development Corporation Ltd.) |
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3 . What is your refund policy ?. [Click Here for Answer] 
Agatti Island
15 May – 15 September (Lean Season)
Cancellation has to be done at least 03 days before the check-in date – 95 % of the
advance amount will be refunded
16 September – 30 November (High Season)
Cancellation has to be done at least 14 days before the check-in date – 95 % of the advance amount will be refunded
01 December – 15 January (Peak Season)
Cancellation has to be done at least ONE MONTH before the Check-in date – 75 % of the Advance amount will be refunded. There will be NO Refunds for cancellation of reservation for 25 December and 31 December. Cancellations during peak season is NOT entertained
16 January – 14 May (High Season)
Cancellation has to be done at least 14 days before the check-in date – 95 % of the advance amount will be refunded
Bangaram Island
LEAN SEASON : (01 May – 30 September)
Cancellation has to be done at least 15 days before the check-in date – 95 % of the
advance amount will be refunded
HIGH SEASON : (01 October – 20 December) , (11 January – 31 January) & (01 March – 30 April)
Cancellation has to be done at least 25 days before the check-in date – 85 % of the advance amount will be refunded
PEAK SEASON : (21 October – 10 November ), (21 December – 10 January) & (01 February – 28 February)
Cancellation has to be done at least ONE MONTH before the Check-in date – 50 % of the Advance amount will be refunded. There will be NO Refunds for cancellation of reservation for 25 December and 31 December. Cancellations during peak season is NOT entertained
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4 . Is VISA a must to visit India ?. [Click Here for Answer] 
A Visa is a must to enter India for Foreign nationals. You can contact the Indian Embassy / High Commission in your country for the same. It is best to carry your passport with you all the time. You may also carry a travel insurance |
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5 . Indian Nationals require entry permit to visit Lakshadeep island ?. [Click Here for Answer] 
All visitors ( BOTH Indian & Foreign Nationals ) to Lakshadeep Islands requireEntry Permit which shall be arranged by us |
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6 . How many islands can I stay in Lakshadweep Islands ?. [Click Here for Answer] 
We are dealing ONLY with Two Islands ( Agatti & Bangaram ) where both Indian Nationals and Foreigners can visit & stay |
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7 . Cabins available in ships for travel to lakshadeep island ?. [Click Here for Answer] 
Cabins are NOT available in the Tourist Ships ( m.v. Amindivi & m.v. Minicoy) to Agatti island. Cabins are available in m.v. Tipu Sulthan and m.v. Bharatseema which operates only once in a while |
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8 .Can i access Bangaram island by ship ?. [Click Here for Answer] 
Bangaram Island CANNOT be accessed by Ship and can be accessed ONLY by
Air |
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9 . Can I access lakshadeep island by Helicopter ?. [Click Here for Answer] 
There is NO Helicopter service to Lakshadweep islands till date |
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10 . How can i reserve a particular package ?. [Click Here for Answer] 
For reservations, kindly forward us an email to kg@kgindia.org or kg@kgindia.com , clearly mentioning the exact travel date (date of your arrival in kerala) & the code of the package. If you require a customized package, other than what is published in the website, you can send us an email with your requirements |
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11 . What are the payable modes available ?. [Click Here for Answer] 
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12 . Can i make credit card payment offline?. [Click Here for Answer] 
YES. Inorder to make an Offline Credit card payment, you have to forward us
your credit card details (card no., expiry date & CVV/CVC no.) and have to authorize us to collect the payment on your behalf, by filling the this form and returning the form to us by email / fax |
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13 . How do i receive the receipt and the Hotel vouchers ?. [Click Here for Answer] 
The receipt and the hotel vouchers shall be couriered to your postal address once the payment is received by us |
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14 . When is the High / Peak tourist season in Lakshadeep islands ?. [Click Here for Answer] 
The HIGH Tourist Season in Lakshadweep islands is from September to April & the PEAK Tourist season is as under: Bangaram island resort - the PEAK Tourist season is from 20 Dec - 10 Jan & from 1st Feb - 28 Feb 2009.
Agatti island resort - the PEAK Tourist season is from 01 Dec - 20 Jan. |
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15 . Will i be picked up from the Airport/ Ship ?. [Click Here for Answer] 
Airport / boat pick-up is included in all the tour packages featured in our website |
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16 . Is vegetarian food available in Hotels/resorts ?. [Click Here for Answer] 
YES. Both Vegetarian and NON-Vegetarian Food is available at all the hotels / resorts featured in the Tour Packages |
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17 . Can i have Jain food ?. [Click Here for Answer] 
YES. Jain Food can be provided on ADVANCE request |
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18 . Do you operate group tours?. [Click Here for Answer] 
Yes , we do operate group tours. |
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19 . Is air conditioning available at all the hotels/resorts featured in the packages ?. [Click Here for Answer] 
YES. Air conditioning is available at Agatti island beach resort but A/c room are not available at bangaram island resort |
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20 . Can i see some testimonials of some of your clients ?. [Click Here for Answer] 
YES. Inorder to view the testimonials of our clients, kindly logonto – www.kgindia.org |
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21 . What’s the best mode of communication to contact your Co.? . [Click Here for Answer] 
The best mode of communication to contact us is by sending an email to kg@kgindia.org OR kg@kgindia.com |
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22 . How do I make reservation for a particular package shown in your website ?. [Click Here for Answer] 
For reservations, kindly forward us an email to kg@kgindia.org or kg@kgindia.com , clearly mentioning the exact travel date (date of your arrival in kerala) & the code of the package. If you require a customized package, other than what is published in the website, you can send us an email with your requirements |
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23 . Can I know the Hotel / Tour Package availability status over phone ?. [Click Here for Answer] 
NO. Availability status of the hotels / tour package can be known by sending an email to kg@kgindia.org with the exact travel date / check-in date clearly mentioned in the email |
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24 . Is Hotel / Tour Package reservation possible over phone ?. [Click Here for Answer] 
Reservations CANNOT BE made over phone. For reservations, kindly forward
us an email to kg@kgindia.org clearly mentioning the exact travel dates. |
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25 . Can I know the availability status of a particular package on a Sunday ?. [Click Here for Answer] 
NO. Reservation availability status cannot be known on a Sunday. Reservation availability can be known only on working days ( Monday – Saturday) between 10:00 Hrs and 17:30 Hrs |
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26 . Are bathtubs available at the resorts in Agatti / Bangaram Islands? . [Click Here for Answer] 
NO. Bathtubes are not available at both the resorts |
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27 . Apart from the packages shown in your website, do we get customized package according to our requirement?. [Click Here for Answer] 
Yes. We can create tour packages according to your requirements but only with the hotels / resorts featured in our hotel list |
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28 . Is sightseeing possible during night at any of the destinations ?. [Click Here for Answer] 
NO. Sightseeing is NOT possible at any of the destinations after 17:00 Hrs |
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29 . Is there any fixed date for the packages ?. [Click Here for Answer] 
There are no fixed dates for the packages. The Exclusive packages are operated according to the convenience of the guest. However for ship packages, the packages are operated according to the published schedule of the ship. Inorder to view the ship schedule, kindly logonto : www.lakshadweepislandtours.com/shipschedule_lakshadweepisland.html
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30 . How is the weather in Lakshadweep?. [Click Here for Answer] 
Summer - April-June (26 - 33 degree Celsius / 78.8 - 91.4 degree Fahrenheit)
Monsoon - July-September (22 - 27 degree Celsius / 71.6 - 80.6 degree Fahrenheit)
Winter - October-March (24 - 32 degree Celsius / 75.2 - 89.6 degree Fahrenheit) |
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31 . Besides personal expenses, what is not included in the package?. [Click Here for Answer] 
The package includes whatever is mentioned in the package enclosure. Optionals are not part of the package cost |
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32 . How many persons can be accommodated in a Double Room?. [Click Here for Answer] 
Only 03 Adults are allowed to stay in a Double room with an extra mattress |
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